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Privacy Policy

Your information belongs to you. See how ZoomProp protects it, how you stay in control, and what choices you have.

1Introduction

Zoomprop Inc. ("Zoomprop," "we," "our," or "us") respects the privacy of your information. This Privacy Policy is designed to assist you in understanding how we collect, use, share, and safeguard your information. This Privacy Policy applies to individuals who access this website ("Site") and any of our online services (collectively, "Services").

Last updated: September 17, 2026.

From time to time, we may change this Privacy Policy. If we do, we will post an amended version on this webpage. If we change how we use Google user data, we will notify affected users and obtain consent before using that data for a new purpose. Please review this Privacy Policy periodically.

2Personal Data We Collect

We collect personal data from you through your use of the Site and Services. Personal data is information that is linked or reasonably linkable to an identified or identifiable individual. We collect the following types of personal data:

Personal Data You Provide Depending on how you interact with our Site and Services, we will collect the following personal data that you voluntarily provide to us:

• Create an Account. If you create an account, you will provide us with your name and email address and you will create a password for future login purposes. If you sign in with Google, we also receive the Google account identifiers described in "Google Workspace and Google Account Data" below. • Request a Demo. If you request to book a demo, you will provide us with your name, email address, phone number, and company name. • Connect Google Workspace. If you connect Google, we receive the Google user data you authorize, as described in "Google Workspace and Google Account Data" below. • Text an Agent Line. If you text a published ZoomProp agent phone number (including by texting START, UNSTOP, or YES), we collect your mobile number and the content of that conversation so we can reply. • Careers. If you apply for a job with us, you will provide us with your name, email address, and any information contained in your resume.

Personal Data as You Navigate Our Site We automatically collect certain personal data through your use of our Site and our use of cookies and other tracking technologies, such as:

• Usage Information. The pages on the Site you access, the frequency of access, and what you click on while on the Site. • Device Information. Hardware model, operating system, application version number, and browser. • Mobile Device Information. Aggregated information about whether the Site is accessed via a mobile device or tablet. • Location Information. Location information from Site visitors on a city-regional basis.

3How We Use Your Personal Data

We use the personal data we collect for the following purposes:

• To provide, maintain, and improve the Site and Services. • To process transactions and send related information, including purchase confirmations and invoices. • To send you technical notices, updates, security alerts, and support and administrative messages. • To respond to your comments, questions, and requests and provide customer service, including two-way SMS replies when you text a published ZoomProp agent number. • To operate Google-connected features you turn on (Mail, Calendar, CRM contact import, and deal files), as described in "Google Workspace and Google Account Data" below. • To communicate with you about products, services, offers, promotions, rewards, and events offered by us and others. We do not use Google user data for these promotional communications. • To monitor and analyze trends, usage, and activities in connection with our Services. Product analytics do not include the contents of your Gmail messages, Calendar events, Contacts, or Drive files. • To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Zoomprop and others. • To personalize and improve the Services and provide content or features that match user profiles or interests, except that Google user data is used only for the user-facing features disclosed in this policy.

4Google Workspace and Google Account Data

If you connect a Google account to ZoomProp, we access Google user data only after you grant permission on Google's OAuth consent screen. You can decline or disconnect at any time. Connecting Google is optional; core ZoomProp account features work without it.

Limited Use. The use of information received from Google Workspace scopes will adhere to the Google User Data Policy, including the Limited Use requirements. See the Google API Services User Data Policy: https://developers.google.com/terms/api-services-user-data-policy

What we access (only the scopes you approve) • Sign-in identity. Your Google name, email address, and profile identifier so we can recognize your account. • Gmail (read). Message metadata and content so we can show your mailbox in ZoomProp Mail, file deal correspondence, and enrich CRM records from email you already have. • Gmail (send). Permission to send email from your mailbox when you compose or confirm a send in ZoomProp. We do not use Gmail as a bulk marketing channel. • Calendar events. Create, read, and update events (for example showings, closings, and follow-ups) on calendars you authorize. • Contacts (read). Name, email, and phone from Google Contacts so you can import clients into ZoomProp CRM. We do not write back to Google Contacts. • Drive (per-file). Only files you pick in Google Picker or that ZoomProp creates in your Drive (deal folders and generated documents). We do not request access to your entire Drive.

How we use that data We use Google user data solely to provide and improve user-facing features that are visible in ZoomProp: Mail, Calendar, CRM, Docs/files, and related voice or assistant actions you initiate while signed in. We do not sell Google user data. We do not use Google user data to serve ads, for retargeting, or to determine credit-worthiness. We do not transfer Google user data to data brokers or advertising platforms. We do not use Google user data to create, train, or improve generalized machine-learning or artificial-intelligence models. Any assistant features that read or draft from your Google data run for your signed-in workspace only, as a personalized, user-facing feature.

How we store it OAuth tokens are stored on our servers so Mail, Calendar, and related features can keep working after you close the browser. Tokens and cached Google data are encrypted in transit and at rest. We keep cached copies only as long as needed to operate those features or as required by law, then delete or overwrite them.

How we share it We share Google user data only with subprocessors that help us run the Services (for example our authentication provider, Clerk, and our cloud infrastructure), and only to provide the features above. We may also disclose data if required by law, to investigate abuse or security incidents, or as part of a merger or sale of assets after obtaining any consent Google's policies require. ZoomProp staff do not read your Gmail, Calendar, Contacts, or Drive content except (a) with your explicit request for support, (b) when data is aggregated and de-identified for internal operations, (c) to investigate security, abuse, or bugs, or (d) to comply with law.

How you manage and delete it • Disconnect Google in ZoomProp under Settings → Integrations (or Settings → Google Workspace). That revokes our access for that account and we delete stored Google tokens for it. • You can also revoke ZoomProp in your Google Account permissions: https://myaccount.google.com/permissions • To request deletion of Google-derived data we still hold, email info@zoomprop.com. We will delete it unless we must retain a copy for legal, security, or accounting obligations.

If we add Google scopes or use Google user data for a new purpose, we will update this policy and ask you to reconnect or consent before that new use.

5Cookies and Other Tracking Technologies

We and our third-party partners may use cookies, pixel tags, and other tracking technologies to collect information about your interactions with the Site, including information about your browsing and purchase behavior.

Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits.

Pixel tags are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.

You may instruct your browser to stop accepting cookies. But if you do not accept cookies, you may not be able to use all portions of or all functionality of the Site.

6How We Share Your Personal Data

We do not sell your personal data. We do not share mobile phone numbers with third parties for those third parties' own marketing. We may share the personal data we collect with:

• Service Providers. We may share personal data with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (for example, our SMS and voice carriers, cloud hosting, and our sign-in provider, Clerk). Google user data is shared with those providers only as needed to operate the Google-connected features you enabled. • Compliance with Laws. We may disclose information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process. • Vital Interests and Legal Rights. We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved. • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. For Google user data, we will obtain any additional consent Google's Limited Use rules require.

7SMS / Text Messaging

If you text a published ZoomProp agent phone number, you consent to receive two-way text messages from Zoomprop Inc. ("ZoomProp") about your inquiry (listings, showings, and property questions). Messages are sent only in response to your inbound texts or an explicit request. Message frequency varies. Message and data rates may apply.

You opt in by (1) visiting https://www.zoomprop.com/sms and texting START, UNSTOP, or YES (or any first inbound text) to the published number shown there, currently +1 (580) 219-7483, or (2) texting START, UNSTOP, or YES directly to that number. We then send this confirmation: "ZoomProp: You're opted in to two-way texts from this agent line about your listing or showing question. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel."

Reply STOP to opt out. Reply HELP for help. You may also email info@zoomprop.com. After you opt out we will not send further SMS from that number unless you text START.

Mobile numbers collected for this program are used only to deliver those replies and operate the service. We do not sell mobile numbers and we do not share mobile numbers with third parties for their marketing.

Zoomprop Inc., 120 W 4th St, Rochester, MI. Program terms: https://www.zoomprop.com/terms-and-conditions. This Privacy Policy: https://www.zoomprop.com/privacy-policy.

8Data Security

We take reasonable measures to help protect your personal data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Google OAuth tokens and Google user data we store are encrypted in transit (HTTPS) and at rest. However, no Internet or electronic storage system is ever fully secure. We cannot guarantee absolute security of your information.

9Your Rights and Choices

Account Information. You may update, correct, or delete your account information at any time by logging into your account or by contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

Google Workspace. Disconnect Google under Settings → Integrations, or revoke ZoomProp at https://myaccount.google.com/permissions. Email info@zoomprop.com to request deletion of Google-derived data we still hold. More detail is in "Google Workspace and Google Account Data" above.

Cookies. Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Site.

Text Messages. Reply STOP to any ZoomProp agent line to opt out of SMS from that number. Reply START to opt back in. Reply HELP for help.

Promotional Communications. You may opt out of receiving promotional emails from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

California Residents. California residents may have additional rights under the CCPA, including the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of your personal information.

10Children's Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal data from children under 18. If we learn that we have collected personal data from a child under 18, we will take steps to delete such information.

11Contact Us

If you have any questions about this Privacy Policy, email info@zoomprop.com.